Multichannel order management: fulfill every channel from one queue
Orders land the moment they are paid, become warehouse work on their own, and leave as tracked shipments - with the store told about every step.
Free plan · 7-day full trial · No credit card required
What is multichannel order management?
Multichannel order management software puts customer orders from every sales channel into one queue and turns them into warehouse work. Fiftify receives Shopify, Amazon, eBay and Etsy orders the moment they are paid, reserves the stock, creates pick tasks or batches and sends tracking back to the channel the order came from. Partial shipments and cancellations are handled without a spreadsheet. Because order processing and inventory management share one stock pool, stock levels stay accurate across every online store and marketplace, which helps prevent stockouts and overselling even at high order volume.
- What it does: one queue, automatic pick tasks, tracking back per shipment
- Who it is for: sellers on two or more channels who live in admin tabs
- What you need: connected channels and a phone on the floor
How orders flow in Fiftify
Shopify, Amazon, eBay or Etsy - the order arrives the moment it is paid, with the stock reserved.
Every order sits in one list with channel, status and priority in view.
Orders become pick tasks on their own, single or batched, assigned or open to claim.
Ship what is ready from the bench; the remainder queues as the next fulfillment.
Each shipment reports its tracking number to the channel it came from.
One order queue for every channel
One list that already knows what matters
Every connected channel drains into a single queue with status, channel and priority in view. Nobody re-reads a pile of tabs to find out what to do next.
Statuses that mirror the floor
To do, picking, packing, shipped - the queue tracks where each order physically is, not where a spreadsheet thinks it is. A glance answers the question the customer email is asking.
Filters that stick
Slice by channel, status, SKU, assignee or destination - and keep the views you use daily one click away.
Priorities on top
Rush orders float to the top of the queue and into the next batch, without a manager standing over the bench.
Orders become pick tasks
Orders become tasks on their own
A paid order is already a pick task by the time anyone looks at it. Batch similar orders together, hand them to a person or leave them open for whoever is free.
Batches tied to their orders
A batch is not a loose list - every unit picked in it stays traceable to its order, so partial progress is visible per order, not per rumor.
How picking worksAssign or leave open
Give a batch to a picker, or let the floor claim work as hands free up - both show who is on what.
Progress without walking over
3 of 6 units picked, which stop is next, who has the tote - visible from the desk.
Partial shipments and tracking
Ship what is ready, track every piece
A completed packing is immutable - it becomes a shipment with its own number. Whatever remains spawns the next packing automatically: F1, F2, F3, nothing lost between benches.
Partials without spreadsheets
Two units ready, one on backorder? Pack the two, ship them, and the remainder is already queued as the next fulfillment with its own paper trail.
Split shipments, separate tracking
Each fulfillment reports to the store on its own, with its own tracking number and its own buyer email.
The store timeline tells the truth
Every shipment, edit and cancellation lands in the order timeline your support team already reads.
Who uses Fiftify for order management
Paid orders become pick tasks on their own, and the store shows fulfilled with tracking.
Four admin tabs become one queue with the channel in view, sorted by priority.
Nobody re-reads a pile of orders to decide what is next - the queue already did.
Orders route to the warehouse that will pack them, and stock deducts from that one.
One order queue vs each channel's admin
| Fiftify | Each channel's admin | |
|---|---|---|
| Where new orders show up | One queue, channel in view | An admin tab per channel |
| Stock reservation | On payment, across all channels | Per channel, if at all |
| Pick tasks | Created automatically, batched | Printed per channel |
| Partial shipments | Numbered, remainder queued | Tracked by memory |
| Tracking back | Per shipment, to the right channel | Pasted into each admin |
Works with your sales channels
Shopify, Amazon, eBay and Etsy sell from one stock pool - see all integrations
Ecommerce order management software features
Orders from all connected stores in one list the moment they are paid.
Channel, status, SKU, assignee, destination - kept as one-click views.
Rush orders rise in the queue and enter the next batch first.
Group similar orders into one guided pass along the shelves.
Hand tasks to people or leave them open for the floor to claim.
Every scan, adjustment and print, timestamped on the order.
F1, F2, F3 - immutable packings, auto-created remainders.
Separate tracking and a separate store notification per shipment.
Voided tasks put units back on sale before the next pick.
Statuses, shipments and tracking pushed back per event.
Order management FAQ
What is multichannel order management?
It collects orders from every marketplace and store into one place and runs them through one order fulfillment process. In Fiftify that place is the order queue, and the process is pick, pack and ship with stock reserved across all channels.
How do I manage orders from several sales channels in one place?
Connect each channel once; from then on every paid order lands in the same queue with its channel shown. You pick and pack them together, and each shipment reports back to its own channel.
Which sales channels does Fiftify support?
Shopify, Amazon, eBay and Etsy are connected today, all on one shared stock pool. A REST API on every plan connects custom stores and tools.
How do orders become warehouse tasks?
Paid orders turn into pick tasks or multi-order batches automatically - assigned to a person or left open for the floor to claim.
Can one order ship in several shipments?
Yes. Each completed packing becomes its own fulfillment with its own tracking number, and the remaining units queue for the next one.
Can I prioritize rush orders?
Yes. A priority flag floats the order to the top of the queue and into the next batch, without a manager standing over the bench.
Do I need to change my sales channels to use Fiftify?
No. Your storefronts and marketplace listings stay where they are. Fiftify connects to them, pulls in paid orders and sends stock, tracking and fulfillment statuses back. It does not host storefronts, checkout or payments, so buyers see no change.
How much does order management software cost with Fiftify?
The Starter plan is free for up to 100 orders a month with one staff account. Growth costs $99 a month for 500 orders and 3 staff, Advanced $299 for 2,500 orders, and Professional $799 for 10,000 orders. Every plan includes unlimited SKUs, sales channels and warehouses, and the 7-day full trial needs no credit card.
Learn more about order management
Run Shopify, Amazon, eBay and Etsy from one warehouse
Free plan · 7-day full trial · No credit card required